One Year Partner Premier Service Contract for the DMA 7000, 2 RMX 2000 license pack (Qualified partner only).

Polycom® Support Services

Investment Protection, Maximum ROI and Peace of Mind. When you invest in Polycom Support Services, you are protecting your collaboration investment with ongoing software upgrades and proactive maintenance, maximizing your ROI with improved uptime and usage, and getting peace of mind knowing that you have Polycom's experience, knowledge, infrastructure and resources behind you. By providing fast, effective support and operations management, Polycom gives you the ability to focus on your core business while getting the most from your collaboration solution.

Partner Premier Support provides partners with a faster hardware replacement response by giving you direct access to Polycom technical support and providing an expedited replacement should the hardware be diagnosed as faulty. This service level keeps your customers’ solutions running smoothly and efficiently.

Polycom^® Distributed Media Application^™ (DMA^™) 7000

The DMA 7000 is a unique network-based virtualization application for managing & distributing calls across collaboration networks. Utilizing a highly reliable & scalable processing architecture, the DMA 7000 as an integral solution in the Polycom RealPresence Platform, which maximizes and leverages existing infrastructure & investment

Unifying Communications – The Polycom DMA 7000 leverages its powerful call processing application to provide cloud based universal conferencing, allowing users to connect regardless of protocol standard, device, network, or location, including telepresence rooms running the TIP protocol.

Unmatched reliability and improved user experiences – With no single point of failure, Polycom DMA 7000 ensures 100% reliability while running in a hot standby nodes and unprecedented super-cluster configurations for mission critical communications.

Ultimate Scale – Scaling up to 75,000 registrations and 25,000 concurrent audio and video calls, the Polycom DMA solution maximizes resources with load balancing and distribution of calls to UC devices such as tablets, PCs, smart phones and a multitude of collaboration applications.

Polycom^® RMX^® 2000

The Polycom RMX 2000 is an advanced conferencing platform with intelligence built-in—including dynamic resource allocation, network flexibility and reliability and cost-effective scalability, all tightly integrated with major UC partners—to connect the most people in the highest quality at the lowest cost. Easy to set up, easy to use, and a powerful tool for collaboration, the Polycom RMX 2000 platform provides intuitive, high-quality multipoint conferencing to end users, as well as unparalleled flexibility and control to administrators.